FAQS

WHEN IS LOCAL PICKUP/DELIVERY?

We currently offer free pickup 5-7pm Mondays and Fridays.  Delivery is available Thursday’s and your delivery time window will be emailed to you upon receiving your order.

HOW WILL I RECEIVE MY ORDER?

We offer nationwide shipping as well as local pickup and delivery.  When you place your order you will receive an e-mail giving you your delivery or pickup window. For all shipping orders you will receive a tracking code with USPS priority shipping.  

DO YOUR COOKIES CONTAIN NUTS?

While some recipes do not contain physical nuts in them, we are not a nut-free facility.  The Half Cookie products are freshly baked onsite in our shared culinary workspace in Somerville, MA. While we do have processes in place to minimize the risk of cross-contamination, we have a small kitchen space and do not have segregated production lines, so cross-contamination of ingredients is possible. 

All our kitchens handle all the main allergens of dairy, treenuts, peanuts, gluten (wheat), egg, and soy.

If you have a serious allergy to any of these allergens, which could cause you to have a major allergic reaction, sadly the only way for you to be 100% safe is not to consume any of our products.

ARE THE COOKIES FRESHLY BAKED?

Yes, all of our cookies are baked fresh to order.  Once your order is placed your cookies will be hand rolled using the finest ingredients, individually packaged for freshness, and shipped or delivered directly to your door.

HOW LONG ARE THE COOKIES GOOD FOR?

Cookies are best eaten within 10 days of receiving.  Cookies should be kept air tight and we recommend microwaving for 20-30 seconds for an oven warm taste. Cookies can also be wrapped and frozen for up to 1 month if you are buying in bulk.  

DO YOU CATER FOR SPECIAL EVENTS?

Yes!  We love to be apart of your events.  Our cookies are individually wrapped and can be custom labeled for your event.  For custom orders and quotes please email us directly at eat@thehalfcookie.com.